SELLER TYPES
RT Verified Sellers
RepTronics features Verified Sellers program. Here, sellers who want to participate go through multiple stage verification process, which includes reviewing product samples selected by the moderators, then by the reviews provided by various independent members. This program is completely free and we don’t get commission for it! Sellers participating in this program are monitored for their customer service, product quality and more. This means you have a very low chance of being scammed, and if scammed, we will try our best to resolve your situation with the seller. However you always bear the risk, keep that in mind.
Non-RT Verified Sellers
Just because there are sellers who aren’t listed in RepTronics, doesn’t mean they provide bad quality products, you can always check popular webstores such as AliExpress and Alibaba, and ask us for feedback! Remember that reviews online can be faked, so make sure to do a multiple point checkup to make sure you get a good product, for a good price.
Resellers
There are a few types of resellers. Dropshippers, who mainly artificially inflate the price for their profit, however may provide better customer service, though questionable. Or actual resellers who have stock in their place of residence, this provides additional convenience for the buyers! While charged a bit more than in AliExpress/Alibaba stores, you get the convenience of faster shipping, and possibly better customer service!
PACKAGING Non-branded box, non-branded unit
Generic boxes, mainly either not branded at all, or have a specific branding of the seller. While this may not bring the best unboxing experience, it will provide safety for your package with less chance of being seized at customs. The unit inside the box won’t have any branding either, however it will retain all the software features.
Non-branded box, branded unit
While coming in a generic box, the unit will have markings such as the serial number inside the case and in the Pods.
Branded box, branded unit
The unit and the box are branded, the box will have the same packaging style and components as in originals, including manuals. Warning! All units sold with this configuraion in RepTronics by Verified Sellers, will have a special indication that the unit is not genuine. We action measures against scamming.
Note that the packaging may be different in quality depending on the sellers.
CONNECTIVITY
Pop-up
All current units sold will show the AirPods Pop-up interface in iOS.
Battery Information
All current units sold will show the battery information in iOS. Some apps on Android may show such information as well, more information available in the Apps section.
Range
More or less the same with originals.
FEATURES Software
Renaming, Find My, Audio Share, Live Listen, Pop-up, Battery Report, In-Ear Detection, About Information, Apple Watch Compatibility features are supported by all currently sold units. For more details about the features, goto #versions
Hardware
Cases have leds with the breathing animations like originals. Wireless Charging is supported on all current units sold.
Bugs
Microphone quality isn’t the best, your voice may be muffled when talking to others, sadly this happens with most units currently sold. You may also sometimes experience In-Ear Detection falsely pausing and re-playing your music every once in a while when outside or under direct sunlight, only way to prevent this is to turn off In-Ear Detection from settings, or specific apps via Android.
QuickSwitch
Alternative to iCloud synchronization on Apple devices, it is powered by the Bluetooth 5 technology inside the unit that allows to store up to 3 devices in memory and connect to 2 devices simaltenously. QuickSwitch monitors audio outputs from the connected devices and switches the audio source accordingly. Equipped on select models.
SOUND QUALITY Comparison
Sound is mainly on the same level as originals. You may sometimes need to change the Equalizer settings on your phone to have more comfortable sound for your ears.
Burn-In
If your unit comes with muffled sound, it is suggested to do a burn-in, which is playing music on 60% volume for 3 hours.
ANDROID COMPATIBILITY Connectivity
Pop-up not supported. Battery information reported using A2DP protocol by default. You may use a specific app for your unit for additional battery information such as the case. Check Apps section.
Features
All features work properly using the on-board gestures of the unit. You may additionally change settings and control features by using specific apps.
TRACKING ORDERS Tracking Providers
We recommend using 17Track (https://17track.net), or ParcelsApp (https://parcelsapp.com).
Couriers
Sellers mainly use SUNYOU, 4PX, Cainiao (AliExpress), or YDH.
Status Updates
It may take a few days until the tracking number provided can show status updates. First status will most likely be “Shipment Information Received”, you will need to wait for a few more days until the courier starts processing your package and ships it.
SAME VERSION, DIFFERENT CHIPS What’s the difference
Mainly the difference is in the quality of the software and the hardware components. For example one chip may provide better ANC and Transparency, the other one may not.
Board Manufacturers
While chip can be the same, the board manufacturers may be different. Most popular are HR and TigerBuilder (for Airoha). Different board manufacturers may provide different results for certain specifications, for example better ANC and Transparency.
VERSIONS Note
Renaming, Find My, Audio Share, Live Listen, Pop-up, Battery Report, In-Ear Detection, About Information, Apple Watch Compatibility features are supported by all currently sold units. Versions will show specific features.
AIRPODS 2 V3.1 Chip Models
AB1562M / AB1562U / AB1562E / HUILIAN B24
Features
General Features + QuickSwitch (AB1562E only)
AIRPODS 3 V1.1 Chip Models
BES 2500 / HUILIAN A10, A10S / AB1562E
Features
General Features + Force Touch | Spatial Audio | QuickSwitch (BES 2500 and AB1562E Only)
V1.0 Chip Models
JL / AB1562M / AB1562U
Features
General Features + Force Touch
AIRPODS PRO (1ST GENERATION) V4.6 Chip Models
HUILIAN A6 PRO / BES 2500 / AB1562AE
Features
General Features + Active Noise Cancellation | Transparency Mode | Force Touch | Spatial Audio | QuickSwitch
V4.5 (Successor of V4.0 in terms of software and hardware quality) Chip Models
HUILIAN A6 STANDARD / AB1562A
Features
General Features + Active Noise Cancellation | Transparency Mode | Force Touch
V4.0 Chip Model
BLUETRUM 8892A
Features
General Features + Active Noise Cancellation | Transparency Mode | Force Touch
AIRPODS PRO (2ND GENERATION) V1.1 Chip Models
HUILIAN H2S, H2S PRO
Features
General Features + Active Noise Cancellation | Transparency Mode | Force Touch | Spatial Audio | QuickSwitch | Case Speakers | Swipe Volume Control
V1.0 Chip Model
BLUETRUM 8922
eatures
General Features + Active Noise Cancellation | Transparency Mode | Force Touch | Case Speakers | Swipe Volume Control
AIRPODS MAX V1.0 Chip Model
BLUETRUM 8892E
Features
General Features + Active Noise Cancellation | Transparency Mode
FIXES
HARD RESET
Note
It is important that you forget your device from bluetooth settings prior reset
Procedure
Leave the pods outside of the case to let the battery fully drain. It’s important to have no charge left, so leave it out one full day or more. Once done, charge for 3 hours, then do a soft reset.
SOFT RESET Note
It is important that you forget your device from bluetooth settings prior reset
For Max
Remove from the Smart Case, press and hold the Noise Control button for 15 seconds, then put back into the case for 10 seconds.
For Others
Open the lid and hold the back button for 13 seconds, until the case LED blinks ambient, then close the lid, afterwards wait for 5 seconds and open the lid, wait for another 5 seconds then pair. Please note that some chips may not support soft reset.
IMBALANCE Procedure
If one of your pods has quieter sound than the other one, contact the seller for assistance.
BAD SOUND Procedure
You may experience bad quality sound after updating to iOS 16. Turn Headphone Accommodations OFF in Settings > Accessibility > Sound/AirPods. You may also try doing a burn-in, refer to Sound Quality section for more information.
BROKEN APPLE WATCH COMPATIBILITY Procedure
When the unit is connected to an iPhone, and everything starts to lag and freeze, put your watch into Airplane mode and reconnect.
BUYING RETAILS Note
This guide may not be 100% accurate, keep that in mind.
NEW, WRAPPED Wrapping
Check for the wrapping, the stitching should be ideal, otherwise it’s or re-wrapped or are fakes. Check for the pull tab (when buying Pro 1st Gen), it should be perfectly aligned with the box, hold pretty well and not come out.
Serial Information
If the unit was bought by the seller recently, the warranty date starts from the day of purchase of the product from the Apple store or an official Apple reseller.
Box
Check the overall quality, everything must be perfectly lined, the serial stickers must be perfectly aligned, the font used should be Apple San Francisco ONLY.
NEW, OPEN BOX Manuals
The texts should be aligned properly, not printed under angle, the languages dependent on the country, make sure it matches with the box stickers, manual corners should be perfectly round.
Case
The hinge should be metal and properly aligned, the “Designed by Apple” text shouldn’t be bold, should be properly aligned and the text itself should be engraved equally with the same thickness.
Serial Numbers
Check the inside of the case, the case serial number should match the box, the pods should have different serial numbers both from the case and each other, should match the reported serial information in iOS.
Serial Information
On Apple’s Warranty Check page, the pods should be already activated and in warranty. Select cases when warranty is not activated until paired with an Apple device is possible, that is due to some Apple resellers not reporting inventory information to Apple properly.
Pods
If you are buying AirPods 2nd Generation then the 2 speaker holes should be perfectly seen, the grills shouldn’t have any glue residue.
SOFTWARE New, wrapped
When pairing with an Apple device, an AirPods Welcome animation should pop-up, not “Not Your AirPods”.
Spatial Audio
While some replicas have Spatial Audio functionality, it is still a good idea to check if you are buying the Pros, use the system demo found in AirPods Settings in iOS.
AirPods Not Genuine Pop-up
If your Apple device reports the unit as being not genuine, try to unpair and pair again, otherwise the unit is definitely not genuine.
Soft Reset
Hold the back button until the case light turns orange (lid open), no lights should come up from the pods. After the soft reset is complete, the pods should show up with the AirPods Welcome animation.
