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Head to CSSBuy’s site and click “Register” on the upper right of the screen, or use someone’s referral link. Image
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Choose a username and password, enter the email you’d like to use, a referral code if you have that, and click Register, then check your email for a confirmation link. Image
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Once confirmed, return to CSSBuy and log in normally.
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Using an agent may seem overwhelming, but in reality you’ll be using the same few pages that you’ll quickly understand. These pages are as follows: Image
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My Orders: This is your warehouse. (A)
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My int’l Parcels: This is where you see the hauls you’ve shipped out—you check tracking, ask questions, get after sale service from here. (B)
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Address Book: This is where the addresses you’ve sent hauls to are saved. (C)
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Submit Ship: This is where you submit hauls to ship (D)
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Recharge: This is where you top up. There’s a button next to it called “Withdraw” to withdraw funds (E)
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Asking Question: This is where you ask an agent to ask a seller a question for you or find something out for you. (F)
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Search Bar: This is where you’d put a Taobao link to order it, or, if you want to search for an item, you can also do that here(G)
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Expert Buy: This is where you’ll place non-Taobao orders (H)
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Image This is just as simple as any other agent. There’s a search bar at the top that you can just input your link into. (A)- Enter your link and submit it. You’ll be redirected to the item page.
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Choose the size and color by selecting the corresponding buttons(B)
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ImageYou can view the additional item information by scrolling down the page.
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Input any additional information the agent needs to know in the note box and add to cart. The item is now ready for purchase in your cart.
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To check out items from your cart, go to your cart by clicking the cart button with a number on it in the upper right corner of your page. Image This will take you to your cart.
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ImageYou can delete(A), favorite(B), and most importantly select to purchase(C) the items in your cart that you’d like to purchase. Click the corresponding button to do so.
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Image Once you select items to purchase, you will be redirected to a new page where you select the country that you will ultimately send these items to in a haul (A). For each item, you can optionally choose to remove packaging , order a full QC album for 1.5Y an item, or order a set of measurements for 4Y (B). Finally, you can choose to apply any available coupons (C)
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Once you have done all of this, click “Submit to Buy”, and you will be redirected to a payment pageImage.
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Select your method of payment and click “Go to Pay”, then follow the prompts for payment. Please note that if you plan on using PayPal, the PayPal billing address must match the address you will eventually ship your haul to.
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Use CSSBuy’s Expert Buy system for products not on Taobao. This includes Weidian, Yupoo, 1688, anything. An agent will purchase it on your behalf and it will go to your warehouse. is incredibly simple and intuitive to use.
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CSSBuy charges no additional fees for ordering through Expert Buy
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To use, click the Expert Buy button at the top of the desktop page.
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Image Fill out the fields as follows: “Item URL” with the link, “Fill Title” with the title of the page, “Note” with the color and size, along with any additional purchase information (such as if the seller gave you a special code), and “Price”, “Domestic Shipping”, and “Quantity” are self- explanatory. Then add to cart. The product is now available to check out in your cart. Example
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Here’s where all your stuff goes. [6] To view your stuff, go to “My Orders”.
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Every order you’ve submitted, or attempted to submit, is here, and will have statuses and categories you can sort by Image
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All: every order
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In Warehouse: Things that have arrived will wait here until you submit them to ship.
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Submitted to Ship: Things that you have shipped out in hauls
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Pending: Orders you’ve paid for but haven’t arrived in the warehouse yet. You can cancel orders from this page if they have a status of “Pending”
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Invalid Order: Cancelled orders. You can delete these orders by clicking “Delete”, thus clearing up your warehouse of entries.
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Unpaid: If you submitted stuff in your cart to be ordered but didn’t pay for them for whatever reason, they’ll appear here instead of your cart. Pay for them here.
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Image For each order, you’ll see the following
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ID: This is your order number, reference this when talking to customer service. (A)
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Title and link: This is what you bought in the order; you can click it to go to the product page (B)
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Order stats: See how much you paid, item weight, and order status. (C)
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View Logistics: If this button appears, then domestic tracking has been provided by the seller
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QC Pic: If this button appears, then you paid for QC pictures and they are now available to view.
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Add Note: This is where you ask an agent to do or ask something for you (retake a QC picture, get a refund or exchange, ask the seller a question, etc.)
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Shipping is easy as long as you don’t get overwhelmed.
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Head to your “In Warehouse”. Image First, using the checkboxes, select the items from “In Warehouse” from “My Orders” that you’d like to submit to ship(A), then click “Submit to Ship”(B) and confirm that you’d like to do so. You’ll be redirected to the international shipping page
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Image The international shipping page gives you the option to double box individual items and/or add air cushions to your package for a small fee. Select what items you’d like these services done for if you desire
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Image Select, or add the address if you haven’t added it before, where you’ll be sending your haul. Please note that if you plan to pay for haul shipping using PayPal, the PayPal billing address must match the address you are shipping to.(A)
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Once you select an address, you can see the available shipping lines and their rates. Selecting a line will show you their restrictions. CSSBuy by default does not stop you from submitting a package that ignores these restrictions, but don’t be surprised if you do and you have problems later on (B)
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Image Fill out your invoice for your package here, or alternatively you can choose to have CSSBuy make one for you. Be aware of the import restrictions of your destination country and fill out accordingly (A). You can add additional lines for more items if necessary by clicking “add” (B)
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Finally, you’ll see the final cost of shipping (C), along with another set of value- added services you can opt for, and a note box for any special instructions. (D) Review this, click submit to ship, and if your balance is insufficient to pay for the haul you will be brought to another page to pay the difference. If this is the case, simply do so.
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Image You can view your shipped hauls under “My Int’l Parcels”. You’ll see the parcel ID (A), your tracking number once it is available (B), parcel stats (C), and a few more buttons.- From this page, you can add a note to ask a question, mark your haul as received, see photos of your haul with all the items that should be packed it AND its recorded weight, and a copy of the attached shipping invoice, which also includes the address you shipped to (D)Example
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If you’re getting “verify code#### is uncorrect” error, try clearing your cookies or changing browsers or going incognito.
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Don’t want to see the live chat popup on the side? Just hover over it and click the X to make it disappear.
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Your balance will automatically be used to pay for haul shipping if you have enough to cover the cost
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You can be as vague as you need to be in your invoice. Don’t feel the need to be descriptive to customs officers. Instead of saying “Yeezy Boost 350 V2” instead put “shoes”
We hope this guide helped you become familiar with the CSSBuy site. Please give feedback if we have forgotten something, or if you have any questions.
